客户关系管理（Customer Relationship Management, CRM）最早产生于（），由美国的Gartner Group提出。​

A.Relational Database Service

B.Rela Database Service

C.Relational Data Server

D.Rela Database Server

A．The complexity of job interview.

B．The cultural influence on job interview.

C．The relation between employers and job applicants.

D．Appropriate behavior. in job interview.

What is the main purpose of the first green revolution in America？

A．To crossbreed the related plants.

B．To add the desirable traits to the plants.

C．To realize the green revolution in three decades.

D．To make the high-yield crops thrive.

According to David Foote, what has helped the increase of new kinds of jobs？

A．Network related science.

B．Risk management.

C．Social media.

D．Marketing.

A．They take them to go with them.

B．They send them to the nursery.

C．They ask their relatives for help.

D．They hire someone to look after them.

方面，其核心在于消费者价值与满意，是通过查传递卓越消费者价值和满意来建立与保持有利可图消费者关系的整体过程。()

此题为判断题(对，错)。

A.ECM是Evolved Customer Manager，用于管理用户的联系信息

B.ECM是Ericsson Cloud Manager，用户管理VIM和VIM上的资源

C.ECM用于管理构建VIM的硬件资源

D.ECM用于管理EPC和IMS节点

A.分析型客户关系管理

B.运营型客户关系管理

C.管理型客户关系管理

D.合作型客户关系管理