Thank you for making me feel important and ______ me that I could make a difference.

听力原文：W: Welcome to the show, George.

M: Thank you ... it's nice to be here.

W: Now, you've been an actor for quite a few years.

M: Thirty-two.

W: Thirty-two years. That seems incredible ... well, what sort of parts do you like playing best？

M: Oh, the bad man, I think.

W: You don't enjoy being the hero？

M: Well, I don't mind being the hero ... but I think I prefer being wicked ... it's more interesting.

W: You've been in films, you've been on the stage, you've had several parts on television. There's even an advertisement ...

M: Yes, don't let's talk about that ... I've stopped doing advertisements. I hate seeing that...

W: ... the crazy milkman ...

M: Yes, I only did it because I was between shows. I'd finished making a film, and I was in a new play, which unfortunately closed after only two weeks.

W: Do you like working on the stage？

M: Oh, yes. If I have a good part in a successful play, I really look forward to going to work. There's nothing like a live audience. They give you so much.

W: And television？

M: Yes, television can be fun. But, as you know, there's not too much live television.

W: We're live ...

M: Yes, we're live, but making a play for television is very like making a film. If you mess up your lines, they'll shoot the scene again. On the stage, if you forget your lines, you're on your own ...

W: And what about long runs？ Have you ever had a really long run in the theatre.

M: Yes, I spent three years at the Criterion Theatre in Murder at Midnight.

W: I can't help thinking it must be a bit boring to go on, night after night, playing the same part ...

M: Yes, but I didn't mind ... there was a marvelous atmosphere ... we had a wonderful cast ... sometimes you're lucky.

(20)

A．Two.

B．Thirty.

C．Thirty-two.

D．Three.

听力原文：M: Please come in, Miss Edwards, and close the door behind you.

W: All right.

M: Have a seat over here. How are things going out in the office？

W: Just fine, Mr. Davis, especially with the recent personnel shifts.

M: Yes, I thought so. Well, I and the executive board feel that much of our improved performance in the main office is due to your hard work.

W: Oh, thank you, Mr. Davis. My job has certainly become easier since we computerized our recordkeeping system. The equipment is a pleasure to use.

M: That's true. But we are especially impressed with how your influence contributes to good office relations and improved staff attitude toward the work.

W: Well, thank you. We do have a lot of good people in the office, and the new machinery is wonderful.

M: Yes, but machines are only as good as the people who use them. They cannot assure harmony and efficiency in a staff.

W: That's very true.

M: To make a long story short, the board wishes to reward your efforts by making you office manager next Monday. That means a $250 raise next month.

W: I'm deeply honored, Mr. Davis. Thank you.

(23)

A．That there was no change.

B．That it improved operations.

C．That operations became less efficient

D．That the employees complained about it.

听力原文：M: Good morning. What can I do for you？

W: We'd like to check out now. Would you please give me our bill？

M: Certainly. Can I know the room numbers and your name, please？

W: We were in Rooms 204, 205, 206, 207, 208, 209, and 210. I'm Susan, the tour guide of the group.

M: Just a moment, please, Susan. I'll have your bill ready in a minute. By the way, did you have dinner in the hotel's restaurant yesterday afternoon？

W: Yes, we did.

M: Your final bill for yesterday's dinner hasn't reached me yet. I need to contact the restaurant to ask them to send the bill here at once. Would you please wait a minute while I ring up the restaurant？

W: Sure. But would you mind making it quick？ We are in a hurry. We'd like to go downtown for shopping or window-shopping.

M: I see. I won't keep you waiting more than half a minute. Sorry to have you waiting, here is the bill. It totals 5,204.80 yuan.

W: What's this item, please？

M: Oh, that's for the long distance call to the U.S.A. Ms. Smith made last night.

W: I see. But the amount of money paid by our travel company does not include charges for phone calls. This amount should be paid to you separately by Ms. Smith.

M: I'm sorry to have included this in the bill. I'll make out your bill anew.

W: Thanks. Do you accept traveler's checks？

M: Yes, we do.

W: I will tell Ms. Smith to pay the phone call after she finishes her breakfast.

M: Thank you very much.

W: You are welcome.

M: I hope all of you will have a good day!

W: Thank you.

(20)

A．In the restaurant.

B．In a hotel.

C．In a supermarket.

D．In a shopping mall.

听力原文：W: It's fantastic to meet you here, John. I'm also your fan.

M: Thank you.

W: Before we start the interview, could you please sign my favourite CD for me？

M: My pleasure.

W: Tons of thanks. All these years, there must have been a lot of music companies asking you to join them.

M: Yes, you are right.

W: Then why did you choose Rock？

M: It was mainly because of their sincerity. They agreed that I do not need to do too many promotions, and they also give me freedom. Besides, I do mind whether the media only concentrate on how much money I earn when I sign a contract.

W: But isn't money important to you？

M: I think money for me is not the most important issue. Rock is a Taiwan-based company, but they make me, a Hong kong singer, feel .that I am yew important to them. They really touch me.

W: Also, you can see that they have put in effort into making singers' albums.

M: Yeah, the quality is quite high. If I were a consumer, I would buy a high-quality product.

W: Your point is well taken. However, not many fans in Hongkong know how to distinguish between good and bad music. Maybe your target market is not them.

M: I don't really care about the Hongkong market. I know it is very irresponsible to say this, but it is true. My next album is going to be a Mandarin one.

W: A Mandarin one？

M: Yeah. I was also very surprised when Rock approached me and asked me to concentrate on Mandarin albums. Previously, my songs were all in Cantonese. If you were the head of the company, would you ask me to produce Cantonese albums rather than Mandarin ones？

W: Of course, and the songs will be very commercialized, too.

M: It proves that Rock doesn't treat me as a money-making artist.

(23)

A．Rock allowed him much freedom.

B．Rock didn't treat him as a money machine.

C．Rock cooperated with him with great sincerity.

D．Rock didn't ask him to do much for promotions.

听力原文：W: Good afternoon, sir.

M: Good afternoon.

W: I wonder if you'd like to answer a few questions. We are doing a market survey. It won't take very long.

M: Well, all right.

W: Well, it is a question about your sleeping habits.

M: Sleeping habits？

W: Yes. Just a few questions.

M: Well, I suppose that's all right. Well. What do you want to know？

W: Right. How much time every day do you spend making the bed？

M: Well, I don't make the bed. My wife makes the bed. She's always made the bed. I don't think men should be making beds, do you？

W: Yes, I agree with you. Does she spend a long time doing it？

M: She makes a lot of fuss about making the bed, but not very long. I suppose about a minute or so.

W: What do you do before you go to bed in the evening？

M: That's a bit difficult, isn't it？ I suppose I read novels. Sometimes, you know talk and mess around.

W: What is the bed like when you wake up in the morning？

M: All wrinkled. I am quite a sleeper.

W: Your wife isn't？

M: No, her side of the bed's always in much more of a mess than mine.

W: I see. Do you sleep well at night？

M: No trouble at all.

W: But if you have a problem or if you can't sleep, what do you do？

M: If I have a problem？ Well, I try not to think about it I suppose.

W: You don't have a method for falling asleep？

M: Well, you mean the old counting sheep and that？

W: Yes.

M: No, I just try and think of something else you know.

W: I see and do you wake up sometimes in the middle of the night？

M: No, never. Unless somebody comes to the door or the telephone rings, no, never.

W: And what do you do if you hear a strange noise at night？

M: I'd go down and have a look round.

W: Very brave.

M: No, I'd just he angry I think, being disturbed, worried about the house, you know. And my wife looks after children.

W: A responsible husband.

M: Thank you.

W: Right.

M: Goodbye.

W: Goodbye.

(23)

A．They are talking about making the bed.

B．They are doing a market survey.

C．They are talking about reading novels.

D．They are discussing about recent violence matters.

t doesnt mean you have ! he best ideas. Learn to back up your ideas or decisions with reason. Use 26 to explain things, not authority. By doing this your decisions might invite 27, but you will also get an opportunity to improve. My friends boss 28 by tying up with an event management company. The whole purpose of the tie-up was to promote his company but it failed miserably. Instead of 29 his idea and carrying on as if nothing happened, he 30 to the team for not including them in the decision-making. Its OK to admit you were wrong. You will gain the 31 of your team mates, and you will also gain trust. Remember the time when you worked really hard but 32. Not even a thank you. It hurts when your efforts are not 33. So every chance you get to praise someone, do it. A simple, "That was some great work, and keep it up," can go a long way in making the employee feel great and 34 about himself. A compliment (称赞) can have a positive impact on his life. When you need help, dont be arrogant (傲慢的)or shy and stop yourself, If youre lost on the road, it is fine to 35. Everyone needs a little help sometime. When you ask for help, you receive help. By doing so, youre letting people know youre no superhuman, youre willing to listen, and you also need support at times. 请回答（26）题__________.

Man： Hello。 Yes？

Woman： Hello。 Is that the sales department？

M： Yes， it is。

W：Oh， well。 My name is Jane Kingsbury of GPF limited。 We need some supplies for our design office。

M： Oh， what sort？

W：Well， first of all， we need one complete new drawing board。

M： DO44 or DO45？

W：Ah， I don’t know。 What’s the difference？

M： Well， the 45 costs 15 pounds more。

W：So what’s the total price then？

M：It’s 387 pounds。

W：Dose that include valued-added tax？

M： Oh， I’m not sure。 Most of the prices do。 Yes， I think it does。

W：What are the boards actually made of？

M： Oh， I don’t know。 I think it‘s a sort of plastic stuff these days。 It’s white anyway。

W：And how long does it take to deliver？

M： Oh， I couldn’t really say。 It depends on how much work we’ve got and how many other orders there are to send out， you know。

W：Ok， now we also want some drawing pens， ink and rulers， and some drawing paper。

M： Oh dear。 The girl who takes all those supplies isn’t here this morning。 So I can’t take those orders for you。 I only do the equipment you see。

W：Ok， well， perhaps I’ll ring back tomorrow。

M： So do you want the drawing board then？

W：Oh， I have to think about it。 Thanks very much。 I’ll let you know。 Good-bye。

M： Thank you。 Good-bye。

Question 12 to 15 are based on the conversation you just heard。

Question 12： What is the woman’s purpose in making the phone call？

Question 13： What do we learn about the man from the conversation？

Question 14： What does the man say about delivery？

Question 15： What does the woman say she will possibly do tomorrow？

ng a functional organizational structure in your company. I've studied all your reports, and your company is making excellent progress,

M: Thank you, Miss Carlyle, I'm in bad need of such suggestions because, to be frank, my company, although small, is rapidly expanding. And please, call me Len. So, what are your recommendations for my new organizational structure？

W: Call me Mary. First, let's start with your operation here. You should set up separate Administrative, Clerical, Back office, and Support functions. There's too much work for your personnel to wear more than one hat any more.

M: Yes, they're already overworked. But that will entail more Managerial functions, won't it？

W: That's right, Lea, and you'll need at least two new managers for separate Marketing and Product Development departments.

M: OK, Mary. What else？

W: I think you'll need an Executive assistant to help you deal with corporate affairs. That should do it for your headquarters here, but since your business is no longer just local, I also suggest setting up a regional office in the south.

M: What about personnel there？

W: You'll need the same basic functionality as here, on a reduced scale. Product Development is only needed at headquarters for now. Your regional head can manage all functions there initially, but will probably need an assistant, also. And that's it!

M: Thanks for your advice, Mary. You do help a lot. Looks like I'll need that assistant right away to help me set all this up!

(23)

A．A personnel manager.

B．A business consultant.

C．A secretary.

D．An assistant.

听力原文： Different countries and different races have different manners. Before entering a house in some Asian countries, it is good manners to take off your shoes. In European countries, even though shoes sometimes become very muddy, this is not done. A guest in a Chinese house never finishes a drink. He leaves a little, to show that he has had enough. In England, a guest always finishes a drink to show that he has enjoyed it.

We must find out the customs of other races, so that they will not think us ill-mannered. But people all over the world agree that being well-mannered really means being kind and helping others, especially those older or weaker than ourselves. If you remember this, you will not go very far wrong.

Here are some examples of the things that a well-mannered person does or does not do. He never laughs at people when they are in trouble. Instead, he tries to help them. He is always kind, never cruel, either to people or animals. When people are waiting for a bus, or in a post office, he takes his turn. He does not push to the front of the queue. In the bus, he gives his seat to an older person or a lady who is standing. If he accidentally humps into someone, or gets in their way, he says "Excuse toe" or "I'm sorry".

He says "Please" when making a request, and "Thank you" when he receives something. He stands up when speaking to a lady or an older person, and he does not sit down until the other person is seated. He does not talk toe much himself. He does not talk with his mouth full of food. He uses a handkerchief when he sneezes or coughs.

(30)

A．In some European countries.

B．In some African countries.

C．In some Asian countries.

D．In some American counties.

Conversation One

W: Sales department. Can I help you？

M: Oh, yes. I hope so. My name is Kings Bruce of GPF Ltd. We need some supplies for our design office.

W: I see. What sort of things are you looking for, Mr. Kings Bruce？

M: Well, first of all, we need one complete new drawing board.

W: Well, in the standard range, we have the D044, and the D045 models.

M: Oh, what’s the difference between them？

W: Well, the D045 has the mending system and it does cost slightly more as a result.

M: So what is the total price？

W: For the D045, it is 387 pounds 50 pence.

M: And does that include value added tax？

W: Oh, yes.

M: Can you tell me how long it takes to deliver？

W: I can’t give a definite date now I’m afraid, because it depends on the other orders we have to get out. But it will certainly be within three weeks.

M: OK, now we also want some drawing pens, ink and correction fluid, and some drawing paper.

W: Ah, now the lady who deals with drawing office supplies isn’t here this morning I’m afraid. But I could ask her to give you a ring this afternoon if you like.

M: Oh, yes. Thank you. W: What is your telephone number？

M: It is Redding. That is code 0734, 21653-51.

W: OK, I will get Miss Thompson to ring you this afternoon. Now would you like me to place an order for one D045 drawing board？

M: Yes, please. You’ve been most helpful. Goodbye.

W: Goodbye.

What’s the man’s purpose in making the telephone call？

A.To look for a job as a salesperson.

B.To have a talk with Miss Thompson.

C.To place an order for some products.

D.To complain about a faulty appliance.

nless it rains "cats and dogs" real soon, the whole city of Atlanta will have no drinking water in four months. Lake Lanier, the source of Atlanta's water delivery system, is now at only 20 percent of its usual level. To make matters worse, (29) when Georgia water officials tried to block the flow of the Chattahoochee River southward to Alabama and Florida, those states threatened Georgia with lawsuits. They claimed that they were just as desperate for and entitled to that river water as Georgia was.

(30) The Georgia Civil Air Patrol has been trying to seed the clouds overhead for the last six months, but, unfortunately, it didn't work. State officials asked the local Cherokee Indians to do a rain dance. The Indians told them they would do a rain dance when the state returned all the land that it stole from the Cherokees. Officials hired the nation's number one water finder. He found a still for making whiskey.

Finally, the governor himself held a press conference on the steps of the state capitol building. He asked all the media to bow their heads, raised their hands to heaven, and prayed." Lord, we are asking for relief, not for us, but for the sick and the young in this state. Thank you, oh most powerful Lord. "(31)The Georgia Association of Atheists immediately sued the governor for conducting prayer sessions on state property.

(30)

A．Because Georgia planned to cut off the highways to them.

B．Because Georgia caused a big fire which affected them.

C．Because Georgia tried to block the Chattahoochee River.

D．Because Georgia had cut off the food supply to them.