You may give your opinions on the films and state your preference.（）

After an accident you wait for the police because______.

A．it is against the law to drive off

B．they have to examine your papers

C．somebody may give them a false account of the car

D．they have to note the position of your car

omething you have bought is faulty,you are actually not 26 to get it。put fight．It is the shopkeeper’s responsibility to take the complaint seriously and to 27 or repair a faulty article，because he is the person with whom you have 28 ． On the other hand．the manufacturer may have a．part to play but that comes later．Complaints should be made to a 29 person．Go back to that，shop，taking with you any 30 you may have．Ask to see the buyer in a large store．In a small store，the 31 may also be the owner，so you can complain direct．In a chain store ask：to see the manager．If you telephone，ask the name of the person who 32 your inquiry．Otherwise，you may never find out who dealt with the complaint later．Even the bravest person finds it difficult to stand up in a group of people to complain．Write a letter and 33 when you dont want to do it in person．At this stage you should give any receipt numbers，but you should not need to give receipts or other papers to 34 you bought the article．If you are not satisfied with the answer you get，or if you do not get a __35__ ，write to the director．Be sure to keep copies of your own letters and any that you receive． 26.__________

听力原文： Books which give instructions on how to do things are very popular in the United States today. Thousands of How to books are useful: in fact, there are about four thousand books with titles that begin with the word how to earn money, another may tell you how to save or spend it, and another may explain how to give your money away.

Many How to books give advice on careers. They tell you how to choose a career and how to succeed in it. If you fail, however, you can buy a book called How to Turn Failure into Success. If you would like to become rich, you can buy the book How to Make a Millionaire. If you never make any money at all, you may need a book called How to Live on Nothing.

One of the most popular types of books is one that helps you with personal problems. If you want to have a better love life, you can read How to Succeed in Love Every Minute of Your Life. If you are tired of books on happiness, you may prefer a book called How to Make Yourself Miserable.

Many of these books help people use their time better. Some people want books which will give them useful information about sports, hobbies and travel. Other people use their free time to make repairs and improvements on their homes. They prefer books which give step by step instructions on how to repair things like plumping and electrical wiring, or how to redecorator or enlarge a house.

Why have How to books become so popular？ Probably because life has become so complex. Today people have far more free time to use, more choices to make, and more problems to solve. How to books help people deal with modern life.

(26)

A．How to succeed in career.

B．How to resolve personal problems.

C．How to deal with business.

D．How to make money.

ry good job.We may get nervous, forget what we want to say, or talk too long and bore our audience.Later we may think, “Thank goodness, it’s over.I’m not good at public speaking.I hope I never have to do that again.”

It doesn’t have to be that bad.Here are some simple steps to take the pain out of speech-making.First of all, it is important to plan.Find out everything you can about your subject.And, at the same time, find out as much as you can about your audience.Who are they？ Why are they coming to hear you speak？ Put yourself in their shoes as you prepare your speech.

Ask yourself the purpose of your speech.What is the occasion？ Why are you speaking？ There are many possible speaking roles, and each one has its own special characteristics.Don’t spoil your speech by confusing one speaking role with another.

When you are making your speech, try to relax.Speak slowly and clearly and look at people in your audience.Use simple vocabulary and expressions whenever possible.Pause for a few seconds now and then to give your audience a chance to think about what you have said.

If you follow these steps, you’ll see that you don’t have to be afraid of public speaking.

1.According to the first paragraph, which of the following statements is NOT true？()

A.We may make mistakes when making a public speech

B.Most of us don’t know how to make a good public speech

C.We may think that we can never make a good speech

D.Every one of us hopes to have the chance to speak in public

2.What does “put yourself in their shoes” in paragraph2 mean？()

A.Be sure to wear nice clothing when you give your speech

B.Try on their shoes to see if they fit you

C.Take your shoes off when making your speech

D.Try to imagine how they think and feel about your speech

3.What if you confuse one speaking role with another？()

A.You will spoil yourself

B.Your speech will become a complete success

C.You will ruin your speech and make it a failure

D.You will spoil your audience.

4.While making a speech, you are NOT supposed to _______.

A.speak slowly and clearly

B.look at people in your audience

C.use simple vocabulary and expression whenever possible

D.be serious

5.What is the passage mainly about？()

A.The pleasure in making a public speech

B.One should always make a short speech

C.How to overcome your tension

D.How to improve your speaking ability

be【B1】to the bill at a hotel or restaurant. In other places the【B2】may be expected to give a tip, or small amount of money,【B3】services are performed. In the United States there is no consistent practice in【B4】to tipping. The custom is more【B5】in a large city than in a small town. In general,【B6】, a tip is expected by the porters by taxi drivers, and by those who【B7】people in hotels and restaurants.

When you pick up your【B8】luggage at an airport, you may tip the person who【B9】it to the taxi. He or she usually expects $0.50, a bag for this【B10】. A taxi may have one meter that【B11】the cost of the trip and another that shows a fixed【B12】, usually about $0.50, for "extras". However, the taxi driver usually expects a tip in【B13】to the "extra", especially if he or she【B14】your suitcase. This tip should be about 15 percent of the fare. In hotels it is customary to give something to the porter who【B15】you and your room. In case of doubt, 50c for each bag is satisfactory. In a【B16】you generally leave about 15 percent of the【B17】on the table as a tip for the person who has served you. If the【B18】is small, a tip is not usually expected.

The practice of tipping for other services is even more【B19】. In large cities one usually tips the barber, and sometimes the attendant in a restroom in a hotel.【B20】to the custom in some European countries, one does not tip the usher in a theater.

【B1】

A．added

B．excluded

C．considered

D．included

（排序题)A. We look forward to hearing from you soon.B. Since we might be interested in d

(排序题)A. We look forward to hearing from you soon.

B. Since we might be interested in doing business with your company, we would like to have some information of your company and your products.

C. We are a company that imports shoes for sale to France clients and we

have enclosed our company’s brochure for your reference.

D. We would therefore appreciate if you could give us a catalogue and price list regarding your products.

E. Your company’s name comes to our attention through an article in the May issue of Business Magazine and we understand that you manufacture shoes of various sizes.

fternoon？

W: Sure. I had a meeting at 1 o'clock. So give me a ring before you come.

Q: What can we learn from the conversation？

(16)

A．Professor Baker will see the man at 1 o'clock.

B．Professor Baker will meet the man after the meeting.

C．Professor Baker asked the man to come another time.

D．Professor Baker had to buy a ring before the man came.

段落翻译：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of

段落翻译：Dear Mr. / Ms,

We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.

We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need. Yours faithfully

听力原文： If you've been on campus for very long, I'm certain that you've already heard about this course. You may know that last semester about fifty percent of the students enrolled in my course failed it. Let me explain how this came about before you jump to any conclusion. In the first place, since this is a composition class, I expect my students to follow certain rules of formality. Unfortunately, many students today dislike having to follow rules of any kind, especially those which they may feel to be unnecessary. For example, I ask that each of your papers be typed and centered on the paper correctly. I count off points for various kinds of mistakes. A misspelled word will cost you 5 points. You've lost 25 points if you've misspelled five words. If you write an incomplete sentence, you've lost 10 points. If you give me two complete sentences as one without adequate punctuation, you've lost 15 points. I do not accept late papers. You will receive a zero for any theme which you fail to submit on time. I expect you to read each assignment. To make certain that you have read the assignment, I will give you a short unannounced quiz from time to time. This class meets on Mondays, Wednesdays, and Fridays. You will have a total of six major tests throughout the semester. Your final grade will be based on an average of these major tests, the pop tests, and eight written themes. If you have any questions at any time, you can see me on Tuesday. My office is on the second floor of this building. Your assignment for Wednesday is to read Hemingway's short story on page 55. Friday will be the last class day of this week, so you can expect to write a short in-class theme for me then.

(19)

A．10 points.

B．2 points.

C．15 points.

D．5 points.

听力原文： In the United States today, books with suggestions on how to do things are very popular. There are about four to five thousand books with titles that begin with the words "How to". One book may tell you how to earn more money, another may tell you how to save or spend it, and another may explain how to give your money away.

Some "how to" books tell you how to choose a job and how to succeed at it. If you fail, however, you can get a book called How to Turn Failure into Success. If you would like to become very rich, you can buy How to Make a Million. If you never make any money at all, you may need a book called Horn to Live on Nothing.

One of the meat popular types of books is one that helps people with their personal problems. If you are unhappy with your life, you can read Haw to Love Every Minute of Your Life. If you are tired of books on happiness, you may prefer a book called How to Make Yourself into Trouble. There is even a book about how to take your own life.

(26)

A．Bemuse the books meet the needs of different readers.

B．Because many people read books only for pleasure.

C．Because these books help Americans out of trouble.

D．Because the rich do not always satisfy.

听力原文：W: Hello, Ultimate Computers. May I help you？

M: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please？

W: I'm sorry, but she is not in right now.

M: Well, do you know when she will be back？

W: Uh, yes, she should be here later on this afternoon maybe about 4: 30. May I take a message？

M: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service.

W: Oh, I'm sorry. Would you like me to fax that to you？

M: Yes, but our fax is being repaired at the moment, and it won't be working until around 2: 30. Could you try sending that information around 3: 30？ That should give me time to look over the material before I call Ms. Strong, say, around 5:00.

W: Sure. Could I have your name, telephone number, and fax number, please？

M: Yes. Jack Kordell and the phone number is 560-1287. The fax number is 560-1288.

W: Ok, Jack Kordell. Is your name spelled C-o-r-d-e-l-l？

M: No. It's Kordell with a"k"and two"l". K-o-r-d-e-l-l.

W: All right, Mr. Kordell. Your phone number is 560-1287, and your fax number is 560-1288. Is that correct？

M. Yes, it is.

W. All fight. I'll be sure to send you the fax this afternoon.

M: Thank you, bye.

(23)

A．She's in a meeting.

B．She's out of the office.

C．She's talking with another customer.

D．She's spending her holiday.